We are keeping within the Government guidelines by keeping a safe distance from customers.
We prefer online payments.
If you don't have access to this facility, we will accept cash - please put the exact amount in an envelope and seal it. Let us know this is how you are going to pay when you receive the invoice.
We thank you for your co-operation.
Welcome to our order page.
If you would like to place an order for delivery or collection, please fill out the form below.
1st October to the end of February: Wednesdays, Thursdays and Saturdays.
1st March to the end of September: Wednesdays and Saturdays.
We only deliver within a 10 mile radius of our yard.
If you live further away, you can collect your order. You can do this in as many trips as you need, but the entire order must be collected on the same day.
All logs are cut to order, so we are unable to supply a "next day" or "click and collect" type service.
When I have received the form, I will contact you with the next available collection/delivery date with a time and date this delivery slot is valid for.
For example: "The next available delivery slot is Thursday 4th June, reserved for you until 5pm this Saturday".
If you are a new customer, I will also need to ask you some more questions so we can provide you with the best service possible.
Emails, phone calls and messages are replied to on Mondays and delivery days.
We do not work on Sundays.
When you submit this form, you should get an automated reply.
Please check Junk Mail if it's not in your inbox.
We recommend adding the following email addresses to your contact list:
If you don't hear from me within a few days, please try emailing me direct (email@example.com)
Please read our Terms and Conditions prior to ordering.
NOTES FOR COMPLETING THE FORM.
DELIVERY POSTCODE: to calculate whether you are within our discount areas.
CONTACT PHONE NUMBER: in case we need to call you when we are delivering.
ORDER INFORMATION: what do you want to order:
Load size (standard or large)
Open fire or stove
Maximum log length required
(please make sure the length stated will fit in your stove/grate)
Any special log requirements - no short bits/chunky/no thrift etc (there may be an additional charge for this)
Kindling - how many boxes
Eco-firelighters - how many bags of 50 or boxes of 300
Thrift - how many bags
Delivery or collection
Stack or Tip Only
Are you stocking up or are the logs for burning now (new Government regulations mean we have to say this wood is not ready for burning because we cannot guarantee our wood is under 20% moisture - see full details here)